Don't speak German yet?

Book a local helper!

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Get matched with a helper in minutes

Get matched with a helper in minutes

match with a helper by location

Match with a helper by location

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Never have to worry about language barrier again

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Get full refund if cancelled 24 hours before the appointment

Our App

is coming soon!

- 40 seconds to book a helper.

- Match the helper, based on your location

- Easy & Efficient communication.

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You want in-person service (appointments) in your city? Which one is it?
You want in-person service (appointments) in your city? Which one is it?
You want in-person service (appointments) in your city? Which one is it?
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Our Booking Process

Simple & efficient

booking process
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My helper communicated with the Hausverwaltung for me. It was so difficult for me before as they do not speak English. Danke!
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Suki C.
Frontend Developer | Hong Kong
5/5
My helper showed up on time and he translated everything I said to the handyman. Big help indeed, and thanks!
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Eirik R.
Photographer | Norway
5/5
The helper helped me big time! Esp I have a hard time learning German and going through the bureaucracy!
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S. H.
Freelancer | Korean
5/5
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LOCAL HELPERS AT YOUR FINGERTIPS

Being new here, sometimes all you need is just a person who can speak the local language and be your personal translator. We help you with:

  • Explain and translate letters and documents for you
  • Get a personal translator for any occasion
  • Have peace of mind that you'll have someone to help you
  • All sorts of occasions where all you need is simply real-time German-to-English translation

Your Personal German-Speaking Helper Services in Germany

As long as it involves real-time interpretation, we are in.

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Phone calls

Connect with our helpers on zoom and then they will help you make the call.

german speaking appointments help

Appointments

Government offices, apartment hunting, doctor appointments, we can come with you.

german speaking paperwork help

Paperwork

Received some letters you don’t understand? Got a lot of forms to fill? We can go over everything with you.

german speaking visa help

Visa Support

Our professional visa consultants can help you with the application documents and visit the immigration office with you.

Ask a Quick Question

Quit flipping back and forth between unanswered posts on Facebook? Our welcoming and helpful community is here to help. From conflicts with your landlord to cancelling an internet contract, we've got your back!

Ask a

Quick Question

Quit flipping back and forth between unanswered posts on Facebook? Our welcoming and helpful community is here to help. From conflicts with your landlord to cancelling an internet contract, we've got your back!

Ask us privately

Send us your question and we will try to answer you as soon as possible.

ask a private question

Post the question publicly

By making your question public, you can also get answer from other international people.

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Our Online Events

We have seen so many newcomers come to the country and find it hard at first. We get together online every other week for meetups where we welcome new people and give them tips on how they can make life in a foreign place easier!

Our next meetup:

Topic: To be announced

 

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FAQ

If you need help checking the documents before the appointment, please make one separate booking for the document preparation. When you only book for a certain appointment, we take it as you will prepare all the documents by yourself before the appointment.

When it happens, you can offer the helper the same rate and see if they are available to help longer. (Reminder: please bring some cash with you)

We will try our very best to avoid situations like this. However, when there’s an emergency that our helpers cannot arrive on time or show up, your booking will be fully refunded. In compensating for your loss, you can make the same booking for free.

It is hard to expect how long you will have to wait to speak to a customer service officer. We advise you to give us the phone number beforehand, so we can try it for you before the designated time. It will also be good if you can be flexible with your schedule, so we can catch the right time to make the phone calls. We strongly advise you not to choose anytime around lunch hours, which are often hard to reach anyone on the phone.

You will first connect with our helpers on zoom. Our helpers will then dial the number for you using their phones. They will turn the loudspeaker on so you will be able to join the conversation. In most situations, you will only need to validate your identity with the 3rd party you are calling, and then our helpers will do the rest of the phone call for you according to your request.

Our platform and our app do not require any subscription. You can use our web version or download our app on AppStore. You only have to pay for the service when you book for one. No subscription is needed.

After you have booked an appointment, you will receive a confirmation email. There you can see options like "rescheduling" or "canceling" your appointment. After you cancel the appointment, our customer service will contact you concerning the refund.

In case your service involves a 3rd party (e.g. Finanzamt) and this 3rd party cancels the appointment beforehand, it is very likely that we will issue you a 100% refund if you can provide us the proof from the 3rd party. However, if the appointment was only canceled when our helper has already arrived at the meeting location, you may not get the full refund. We will of course review the cases individually.

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Our Partner

Zeitgeist Zentrum

Book a Language Course & Co-Working desk with our friend & partner:

Zeitgeist Zentrum – stylized as [ˈzʌɪtɡʌɪst] – brings together language, culture and wellness in a community space set in the heart of Berlin. Made up of elements that nurture the cross cultural exchange, learning and growth of all who gather here, Zeitgeist Zentrum is a language school, event & co-working space paving the way for modern day learning and living.

Use the code “BOOKALOCAL” to get a 10% discount on all their courses!